FAQ

1. What is DTF printing?

DTF (Direct-to-Film) printing is a process where designs are printed on a special film and then transferred onto garments using heat and adhesive. It produces vibrant and durable results.

2. What types of garments can DTF prints be applied to?

DTF prints can be applied to a wide variety of fabrics, including cotton, polyester, blends, and more. They work well on both light and dark garments.

3. Do you offer gang sheet printing?

Yes, we specialize in high-quality DTF gang sheet printing to help maximize the use of your designs on a single sheet.

4. What file formats do you accept for designs?

We accept high-resolution files in formats such as PNG, PSD, AI, and PDF. Ensure the file has a transparent background for best results.

5. Is there a minimum order quantity?

No, we cater to all order sizes, whether you need a single print or bulk quantities.

6. What is your turnaround time?

Our standard turnaround time is 48-72 hours. Rush and same-day services are also available for an additional fee.

7. Can I pick up my order in person?

Yes, local pickup is available at our Stafford, TX location. Contact us to arrange a pickup time.

8. Do you ship orders?

Yes, we offer nationwide shipping for all orders. Shipping charges and times will vary based on your location.

9. How do I place an order?

You can place an order by contacting us via email or phone. Provide your design file, garment details, and any specific requirements.

10. What payment methods do you accept?

We accept major credit cards, PayPal, and other secure payment options.

11. Do you offer design assistance?

Yes, our team can help you optimize or adjust your design for the best printing results. Additional charges may apply for design services.

12. Are the prints durable?

Yes, DTF prints are highly durable, maintaining their color vibrancy and adhesion even after multiple washes.

13. Can I reorder previous designs?

Yes, we keep your designs on file for easy reordering. Contact us with your previous order details.

14. What is your return policy?

We strive for customer satisfaction. If there are issues with your order, contact us within 7 days, and we’ll work to resolve the problem.

15. How can I contact customer support?

You can reach our support team by email at dtfprintworks@gmail.com. We’re here to help!